When Your iPhone Blue Screen & Restarting Issue - What To Do?

There are many reasons on this iPhone, such as the problems with certain apps, damaged hardware, a failed iOS update or even too much multi-tasking. No matter what happened, it will affect your iPhone not working properly. You need to rid of the iPhone blue screen and wish the iPhone recover well. In this article, Vip Pro Shop Team are going to show you the solution of the iPhone blue screen of death caused by software issues.




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1. Hard reset the iPhone. 

When you want to perform a hard reset, please note that a hard reset will erase your iPhone and restore it to factory defaults state. So you must be sure to back up all your important contents including contacts, data, apps, and settings on the phone beforehand. After the reset, you may need to reactivate the iPhone SIM card through iTunes.

  •  Steps to hard reset your iPhone:

1. Power off the iPhone.

2. Plug in the USB cable and then hold the Home key while connecting your iPhone to iTunes.

3. On your computer, click OK when prompted with the "iTunes has detected the iPhone in recovery mode"

4. Click on Restore iPhone.

5. Next, click on Restore and Update.

6. Wait for iTunes to complete the iPhone restore.

7. When the iPhone restore is done, test your device and see if the problem is already fixed.

2. Restore the iPhone in Recovery Mode

If a hard reset doesn’t work, you can try restoring the iPhone to factory settings in iTunes. Booting into recovery mode is a highly recommended method to use, if something goes wrong with your iPhone and that you need to restore it. 

  • Steps to restore the iPhone:

- Connect the iPhone USB cable to your computer but not to the iPhone.

- Power off your iPhone by pressing and holding the Power button for a few seconds until the slider shows up.

- Slide the slider to Power Off the device.

- Power and Home buttons simultaneously, and connect the iPhone USB cable to your iPhone. The device should turn on.

- Keep holding the Home button until the Connect to iTunes screen appears. Release the Home button when that screen shows up.

- You should then see an iTunes prompt telling that your device is in recovery mode and that you need to restore it.

- Follow the onscreen instructions to proceed with iPhone restore/update. It could take longer for your iPhone to complete the restore so just wait patiently.

- If the blue screen reoccurs after the restore, it's most likely an indication of hardware damage. The iPhone motherboard or some components might be damaged and therefore requires repair.

3. Disable or remove faulty applications. 

Maybe this situation appears after downloading, installing, or using certain applications, try to disable or uninstall the app. Otherwise, update the faulty apps instead.

4. Update the iPhone iOS. You can solve this situation by updating the iOS

When the problem is not solved, then you should contact your carrier or Apple to escalate the issue. Or you can send it to phone repair shop to check and diagnosis the hardware.


Tips: If you need more information and professional repair skilled, you want to consult, please check here. We'll give you a free answer. 

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